XPERTPRO Customer Testimonials
LOYALTY I SUPPORT I COMMUNICATION
I have been an xpert Hair Client for nearly 1 year now.I think what attracted me to the brand at the start was the down to earth and understanding reps my only initial fear was leaving a well known ‘high-end’ brand for some reason I thought I had to have an expensive brand advertised in my salon for clients to think we were good hairdressers, in reality being able to educate our clients is what makes us good hairdressers!
The change over was a lot easier than expected our clients loved there new vibrant healthy hair and my staff loved all the training and the endless amount of result the could achieve from the lasted products, especially pigments!
The point for education system is brilliant makes it much easier to keep your staff up to date the next generation stylist is so important for every stylist to complete. the seminars are great for staff morale and team building I’m finding as my team grows is harder to keep everyone happy and motivated think it’s a great to use courses as staff incentives. The shows are amazing and great to be a part of.
On a day to day basis its great to be part of the xpert group. If your a small salon or not part of a chain in can scary out there on your own But xpert make that so much easier. Natalie, our rep Stuart the area manager and the girls in the office are only a phone call away for whatever you need nothing is a hazel or to big or small a favor we definitely feel well looked after.
Ther costumer service is excellent and the next day delivery is so convenient i can not recommend expert hair group and the products enough.
The change over was a lot easier than expected our clients loved there new vibrant healthy hair and my staff loved all the training and the endless amount of result the could achieve from the lasted products, especially pigments!
The point for education system is brilliant makes it much easier to keep your staff up to date the next generation stylist is so important for every stylist to complete. the seminars are great for staff morale and team building I’m finding as my team grows is harder to keep everyone happy and motivated think it’s a great to use courses as staff incentives. The shows are amazing and great to be a part of.
On a day to day basis its great to be part of the xpert group. If your a small salon or not part of a chain in can scary out there on your own But xpert make that so much easier. Natalie, our rep Stuart the area manager and the girls in the office are only a phone call away for whatever you need nothing is a hazel or to big or small a favor we definitely feel well looked after.
Ther costumer service is excellent and the next day delivery is so convenient i can not recommend expert hair group and the products enough.
Karen
Company Director,
House of Style,
Unit 4 Blacklion Retail center, Greystones, Co. Wicklow
Susanne Murray Hair studio was established 28 years ago and have clients from all across Dublin and surrounding counties .After many years using the same company for our salon needs we decided we needed a change. We looked at many different options and for us tge Alfaparf and Moroccanoil Brands from Xpert Professional stood out to us so we then contacted other salons who stocked their brands and they all said the same thing that Alfaparf colour had moved forward so much in the last few years and are now leading the way in the hair industry in Ireland .
After meeting Richard any fears we had about moving where eased, as we where so loyal to our other distributor and sometimes its just easier to stay rather than move but he explained everything to us in great detail making the whole process very comfortable. Within an hour after the meeting we knew that this was the direction our salon needed to go and 2 and half years later we are so glad we did .
The changeover was flawless everything arrived as promised and its the first company who we have dealt with where out of stock items are not an issue .
Another huge plus for us when we decided to move was the back up and training and all the education provided to us and Susanne herself was able to complete her Masters in the Xpert Academy which has been a huge benefit to the salon and other staff members .
Overall moving to Xpert has changed so much about how we run our business and it has taken alot of pressure off us regarding stock and the ease of communication whether we need a technician , Reps or deliveries and their office Staff make using this company a pleasure so much so that we should have moved to them sooner ,
Susanne Murray.
Company Director
Company Director
Susanne Murray Hair Studio
Ballisk Ct, Ballalease West, Donabate, Co. Dublin
Ballisk Ct, Ballalease West, Donabate, Co. Dublin
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